Frequently Asked Questions

What are the benefits of having a subscription?

You will have more use times to use PowerPoint generation, file summarize, AI chat, AI mind map and other functions.

What are your available payment methods?

Credit and debit cards: Slidesgo AI accepts payments by credit and debit cards as long as these are enabled for online payments. PayPal/Stripe:payments can be used by PayPal or Stripe.

Are there any additional charges after purchasing my subscription?

No, only the automatic renewal, as long as you did not cancel that option.

Is payment through your website safe?

Payments with credit/debit cards are done via Stripe, a platform that has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security.<br> As for PayPal payments, be advised that PayPal (Europe) S.à r.l. et Cie, S.C.A. is duly licenced as a Luxembourg credit institution in the sense of Article 2 of the law of 5 April 1993 on the financial sector as amended and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier, with registered office in L-1150 Luxembourg.

Will my subscription be renewed automatically?

Yes. Your subscription plan will renew automatically unless you cancel this option.

Can I change my password? If so, how?

If you registered to Slidesgo AI using Gmail, you will need to change the password on Gmail sites. For registrations made using an email, you can change your password before log in.

Do I need to request access to use the template in Slidesgo AI?

You just need to pay for Pro plan.

Is everything in the template editable?

Most of the elements are editable to allow our users to customize the template as much as possible. However, there might be a resource that belongs to the design itself, and thus it cannot be modified from the slide. In such cases, you will find the resource in the master slides.

Am I free use the templates?

You are free to use our templates for both personal and commercial purposes.

How can I use the template?

After you purchase a Slidesgo AI Pro plan, you can choose any template after generating a PowerPoint theme.